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Over the past few months I’ve been putting my UX Interviewing hat on and helping @jenniferplusplus’s Letterbook project, by talking to a variety of people doing moderation work, largely in the Fedi space
This is the first step towards designing interfaces specifically to tackle moderation challenges, but we learned a *lot* and I typically summarize my interviews anyway, and we think those learnings are worth sharing:
https://letterbook.com/blog/post/2024/11/18/moderation-tooling-research.html
@thisismissem@hachyderm.io@mattly @jenniferplusplus something that might interest you, which is a recent change I'm working on for Mastodon is expanding the moderation notes capabilities to more places. So, for starters, Instances: https://github.com/mastodon/mastodon/pull/31529
But also there is Appeals and maybe blocked email domains, hashtags, and IP rules. All tbd though.