Aim to serve your clients rather than please them

https://www.conferencesthatwork.com/index.php/consulting-2/2018/10/aim-to-serve-rather-than-please

How to handle a 'quick question' that requires long answers, including turning down sales pitches and setting boundaries to protect your time.

https://www.conferencesthatwork.com/index.php/consulting-2/2024/12/quick-question

Two days ago I saw together with some colleagues a presentation about a new asset for #AIops - including a focus in usecases.

I think it can add business value to a certain aspect of #automation concerning runbooks.

After the presentation I talked with a really very experienced colleague that I know long time and also worked with. A great consultant for #UX and processes.

He did not understand what the value could be, as he never had touched IT operations in real life.

Yes, wrong understood and wrong applied methodic approaches don't work.

I was over several years multiple times involved in design thinking driven Initiatives.

Sure, we tried to involve early the as-is process and technical situation. And for sure we put the real users to the center and involved the employees with deep kownledge about the subject.

There was a result about the "what" to do. But the link to the real "how" was missing.

https://www.technologyreview.com/2023/02/09/1067821/design-thinking-retrospective-what-went-wrong/

Question for folks in the software consulting business. How is it out there? What are you seeing in terms of business climate?

SAP - Wofür steht das? Wer kennt noch weitere Abkürzungen?

https://s4-experts.com/2023/10/30/sap-wofur-steht-das-wer-kennt-noch-weitere-abkurzungen/

«L’esprit Bedaux» ou l’anti-responsabilité dans le conseil en management [Ibrahima Fall] - YouTube https://www.youtube.com/watch?v=HLEbJcuKbps #ibrahima_fall #ibrahimafall #consulting #conseil #management #responsabilité

Share information, don't hoard it! Why? My perspective as a consultant & event designer, with support from a 1926 article on the craft of printing.

https://www.conferencesthatwork.com/index.php/learning/2020/02/share-information-dont-hoard

When's the right time to solve small problems? The right answer: "As soon as practically possible!" But our love of heroes gets in the way.

https://www.conferencesthatwork.com/index.php/leadership/2021/02/when-solve-small-problem

Are you a specialist or a generalist? Here are some advantages I've experienced of being a generalist in a world full of specialists.

https://www.conferencesthatwork.com/index.php/consulting-2/2015/12/the-rise-of-the-generalist

A scenario for tomorrow's tabletop exercise at a client: "All user and service accounts (logins) in the local Microsoft Active Directory Domain have had their passwords reset. No user or service can authenticate to the local domain or resources."

This instance should have like a wiki of tabletop exercise scenarios.

I share my most important learning from the biggest consulting mistake I've made. You have probably made it too…

https://www.conferencesthatwork.com/index.php/facilitating-change/2023/04/biggest-consulting-mistake

I am blessed with clients who are a joy to work with. That wasn't always true. Here's how I learned to attract great consulting clients.

https://www.conferencesthatwork.com/index.php/consulting-2/2022/08/attract-great-consulting-clients

Consultants: If you can't sell it, you can't build it. But even if you provide great advice, you need to be able to handle failure.

https://www.conferencesthatwork.com/index.php/consulting-2/2014/07/if-you-cant-sell-it-you-cant-build-it-but

Beware of the hype merchants hand-waving

During the last 40 years, I've consulted for over a thousand clients. Here are some of the pros & cons of consulting for large organizations.

https://www.conferencesthatwork.com/index.php/consulting-2/2022/09/consulting-for-large-organizations

Site-neutral Medicare pay eyed to fund Trump tax cuts. About time to remove this payment to hospitals. https://www.modernhealthcare.com/politics-policy/site-neutral-legislation-policies-tax-cuts?utm_source=modern-healthcare-am-tuesday&utm_medium=email&utm_campaign=20250317&utm_content=article1-headline
https://zetter.com #practicemanagement #medicalbilling #credentialing #zetterhealthcare
#consulting #healthcare #physicians #compliance #business #healthcareconsulting #CHBC #practicestartups #revenuecyclemanagement #RCMA #PracticeCashFlow #PracticeRevenue #PracticeManagement #PracticeManagementConsulting

10 PROVEN STRATEGIES TO GROW YOUR SMALL BUSINESS IN 2025
The business landscape in 2025 continues to evolve rapidly, and small businesses must stay ahead by adopting innovative and effective strate... #business #consulting, #digital #marketing, #financialsolutions #business #insurance, #rentersinsurance
https://proaidconsult.blogspot.com/2025/01/10-proven-strategies-to-grow-your-small.html

Some old news: "The job you'll be doing in the future hasn't been invented yet." That's been true for me since 1978!

https://www.conferencesthatwork.com/index.php/life-lessons/2019/04/job-invented-yet