Just canceled a 7-day free trial of Adobe Acrobat Pro.
Surprisingly, I wasn’t asked why. No exit survey. No quick feedback form.
Missed opportunity to gather insights? Or are cancellations so frequent that Adobe doesn’t bother?
Just canceled a 7-day free trial of Adobe Acrobat Pro.
Surprisingly, I wasn’t asked why. No exit survey. No quick feedback form.
Missed opportunity to gather insights? Or are cancellations so frequent that Adobe doesn’t bother?
Customer interviews are pure gold! My friends at TelemetryDeck spoke with indie iOS devs and found that fast setup mattered more than their privacy promise, and email reports boost motivation. If you're growing your app, check this out!
#customerinterviews #indiedev #iosdev #appgrowth #productinsights
Doing #CustomerInterviews is great! Doing it with a clear sense of what you’re trying to #learn is even better. Jeff Gothelf explains why. https://jeffgothelf.com/blog/what-are-you-trying-to-learn/ #ux #UserResearch #ProductDiscovery #LeanUX