(Boost for awareness of this shitty situation.)
IDrive's got some explaining to do.
I moved from Amazon S3 to IDrive e2, about a month ago.
Yesterday I found that my buckets became inaccessible, either through their GUI or through the web.
This means:
- No Mastodon cache.
- No offsite WordPress backups. (They still happen on site.)
I've reported the problem yesterday using a GUI feature, but truth be told, this did not seem to create a ticket. I've emailed them this morning, and got a reply that a ticket was created.
This is complete and utter shit. I was over one year with Amazon S3, and *never* had any problem.
One month with IDrive e2, and I run into this shit.