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Paul Cantrell

THE BIG QUESTION: What purpose does this serve?

It wasted a lot of people’s time: mine, the pharmacist’s, the support person at HealthPartner’s, presumably a bunch of people deep inside the pipeline of this whole stupid machine.

Did it improve care? No. Did it improve outcomes? No. Did help allocate some resource more efficiently or more effectively? No.

Did it even improve net •profit• across the whole health system? No!

5/