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A very good point from @august here:
https://macaw.social/@august/113839019107602863
Proton Mail’s core product isn’t really technology; it’s •trust•.
And with a few rash words, their CEO has severely damaged that core product.
Yes, it was only a few words — but what else do we have to go on? If they’re doing something shady behind closed doors, we won't know about it until it’s far, far too late. The best we can do is just assume that where there’s smoke there’s fire.
Macaw-SocialAugust (@august@macaw.social)@inthehands@hachyderm.io I completely agree that it’s a weird and niche product category, because there aren’t many people who would pay significantly more for an objectively worse email client experience, under the promise that subverting this ONE confidentiality trust point would result in the complete collapse of their product and that they are full of employees who would whistleblow at the first whiff of it. That trust is a fragile and political thing and Proton’s founder really tarnished it