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Steven Hicks

omg the vibe in the discord makes me want to hug someone.

I need another discord like I need a hole in my head, but if I am going to join one, it had better have the team behind it responding to the community this way.

Screen capture of a conversation in the Astro discord: User: "Oh sorry I realize what you mean now, I'm a bit of a slow learner I didn't even think to check the actual Astro docs 👶" Team member 1: "Oh! No need to apologize! This is our responsibility, not yours! Need to figure out how to make it easy/obvious for everyone. 😄" Team member 2: "I'll believe you're a slow learner when you stop shipping docs sites with day-old tools 😅"
Jun 06, 2023, 04:48 PM·Public·Elk
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Steven Hicks

Contrast with this other lovely discord, which is full of really cool toxic exchanges like this one:

response to someone asking for help: "If you'd have put any effort into the documentation it's the first sentence here: [link] 😕 "
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